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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of CATRINA HOLMES

CATRINA HOLMES

December 31, 2025

5  out of  5
rating by CATRINA HOLMES
"I've never had such a smooth process when purchasing insurance. They were very informative and she actually looked for ways to save me money. Thank you so much!!"
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Nicolás Osorio

December 18, 2025

5  out of  5
rating by Nicolás Osorio
"Good service, very friendly and attentive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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M LS

December 18, 2025

5  out of  5
rating by M LS
"Polite and courteous , excellent customer service"
We responded:
"Thank you so much, I am glad we met your customer service expectations. We are always here to help."
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Dana Clark

November 26, 2025

5  out of  5
rating by Dana Clark
"I spoke with Monique Pickens last, and was very satisfied with her customer service skills. She had knowledge of all of the products State Farm offers and answered all of my questions. She’s great!"
We responded:
"Thanks Dana, for your kind words. We appreciate you as a customer. Please reach out to us anytime we can help."
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NEMESIS

November 26, 2025

5  out of  5
rating by NEMESIS
"Very kind and Respectable. Hillary helped get me the most affordable quote to meet my needs."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michelle Tate

November 21, 2025

5  out of  5
rating by Michelle Tate
"Amazingly kind and easy to work with. Flexible and responsive. Great enrollment experience 😊"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Colin Mann

November 18, 2025

5  out of  5
rating by Colin Mann
"The folks at Stephanie Wallace State Farm are knowledgable, direct, and friendly. I worked with Tori to set up new Renter's and Auto insurance when moving to town. The agency has been professional and very helpful. Please consider them!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Julie Jones

November 14, 2025

5  out of  5
rating by Julie Jones
"Called to save money, because my current provider of 4yrs raised rates over $190 a month. Was able to keep everything i was originally had & saved money!!! Agent was very sweet & knowledgeable!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kristen Pugh

November 7, 2025

5  out of  5
rating by Kristen Pugh
"I’ve been with State Farm for a few years now and have had nothing but the best experience with Stephanie Wallace office. Tori Packard and Crimson has always went above and beyond to help me get the best quotes. Crimson has been great with following up with me. I love working with her. I’m happy to be a client of theirs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Anthony Knapper

November 6, 2025

5  out of  5
rating by Anthony Knapper
"Tori was very professional, informative and efficient."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Satrice Dorsey

November 6, 2025

5  out of  5
rating by Satrice Dorsey
"I consistently appreciate the exceptional efforts of the staff. Tammy, in particular, consistently exceeds expectations in providing assistance and resolving any issues that may arise."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sansh

November 3, 2025

5  out of  5
rating by Sansh
"Hillary was amazing! She promptly followed up with me and was able to switch me over to a significantly cheaper policy with more coverage. She was very easy to work with, and I’m glad I chose State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Natalie Generally Kirk

October 18, 2025

5  out of  5
rating by Natalie Generally Kirk
"Excellent customer services and great response times."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Charlie Swain III

October 17, 2025

5  out of  5
rating by Charlie Swain III
"Ms. Crimson Bauer at State Farm was a pleasure to work with. Crimson provided outstanding support and kept the conversation entertaining throughout the call. It was a great and fun time! Glad to be a part of State Farm because of Crimson. Let’s Go Dawgs!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Jennielle Franks

October 13, 2025

5  out of  5
rating by Jennielle Franks
"Friendly and very professional. So glad I chose to be apart of State Farm!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jakob Sullins

October 13, 2025

5  out of  5
rating by Jakob Sullins
"Was easy to work with and received quotes the same day"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Chuck Blankenship

Chuck Blankenship

October 13, 2025

5  out of  5
rating by Chuck Blankenship
"Very nice people to deal with and got a good price for the insurance. Very fast response."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Annette Poole

October 1, 2025

5  out of  5
rating by Annette Poole
"Honest, knowledgeable of discounts, patient, courteous, helpful, Professional. Thanks so much for making it a smooth transaction.Stephanie & Tori"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Rick Robinson

September 22, 2025

5  out of  5
rating by Rick Robinson
"Very detailed in going over coverage...very nice character. Worked hard to help bring premiums down without giving up coverage"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sassy Jackman

September 8, 2025

5  out of  5
rating by Sassy Jackman
"Quick and easy to get a renters policy. Crimson wasa joyous work with and took no time at all!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Lakshani Perera

September 5, 2025

5  out of  5
rating by Lakshani Perera
"Crimson is just amazing. She get my policy work finalized at 4.45 pm on a Friday evening."
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judy rawlins

August 25, 2025

5  out of  5
rating by judy rawlins
"Crimson actually managed my account. She was thorough and very patient with me. Because of her, I am glad to be a part of the State Farm Family. Thanks, Crimson !"
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Shawn A. White

August 23, 2025

5  out of  5
rating by Shawn A. White
"Amazing service"
We responded:
"Thanks you for your review. - Stephanie"
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Alicia Treglia

August 15, 2025

5  out of  5
rating by Alicia Treglia
"Wonderful Staff ..... always available to help. Gives me the best rates suited to my needs, making sure i have the best coverage needed. I Would recommend Stephanie Wallace office to anyone who needing Insurance asks me. They're the best."
We responded:
"Thank you so much for your review. We appreciate your business. - Stephanie Wallace"
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Kollandra Byron

August 15, 2025

5  out of  5
rating by Kollandra Byron
"I love Stephanie Wallace and her team! They are very professional and have become a part of our family by keeping us updated on the best quotes for our family! I highly recommend this team for your auto, life and renters insurance needs!"
We responded:
"Thanks so much Kollandra for the wonderful review. We strive to provide good customer service. We appreciate your business."